Community Standards

CAREHARBOR360

COMMUNITY STANDARDS

Version: 1.0
Effective Date: July 20, 2026

TABLE OF CONTENTS

1. Welcome to the CareHarbor360 Community

2. Our Values

3. Treat Everyone with Respect

4. Be Honest and Authentic

5. Put Safety First

6. Protect Privacy

7. Communicate Professionally

8. Share Accurate Information

9. Keep the Platform Secure

10. Help Us Build a Better Community

11. Reporting Concerns

12. Enforcement

1. WELCOME TO THE CAREHARBOR360 COMMUNITY

CareHarbor360 exists to help families find trusted care and to help caregivers connect with meaningful opportunities. Whether you are looking for childcare, elder care, disability support, or other caregiving services, everyone deserves to feel safe, respected, and treated fairly.

These Community Standards explain the behaviors we expect from everyone using our platform. They are designed to create a welcoming environment built on trust, professionalism, and accountability.

These Standards work alongside our Terms of Service and Acceptable Use Policy. While those documents contain the legal rules, these Standards describe the culture we want to build together.

2. OUR VALUES

Every interaction on CareHarbor360 should reflect these core values:

• Safety – Protect children, seniors, persons with disabilities, caregivers, and families.

• Respect – Treat others with dignity, courtesy, and kindness.

• Honesty – Be truthful about who you are and the services you offer or seek.

• Professionalism – Communicate clearly and fulfill your commitments.

• Privacy – Respect personal information and confidential conversations.

• Inclusion – Welcome people from diverse backgrounds and experiences.

• Accountability – Take responsibility for your actions and help maintain a trustworthy community.

3. TREAT EVERYONE WITH RESPECT

Caregiving is built on trust and compassion. We expect every member of our community to treat others with respect, regardless of their background or role.

Examples of respectful behavior include:

• Listening to others with patience.

• Using polite and professional language.

• Respecting cultural, religious, and personal differences.

• Resolving disagreements calmly.

• Being considerate of others' time and commitments.

Respectful interactions strengthen the entire CareHarbor360 community.

4. BE HONEST AND AUTHENTIC

Trust begins with honesty.

Please:

• Use your real identity where required.

• Provide accurate information about your experience and qualifications.

• Keep your profile current.

• Describe your services or caregiving needs truthfully.

• Leave fair and honest reviews based on your own experience.

Do not create fake profiles, impersonate others, or misrepresent your qualifications.

5. PUT SAFETY FIRST

Safety is our highest priority.

Families should take reasonable steps to evaluate caregivers before making hiring decisions. Caregivers should carefully consider opportunities before accepting engagements.

If you encounter behavior that could place someone at risk, report it to CareHarbor360 promptly. If there is an immediate emergency, contact your local emergency services first.

Never use the platform to facilitate abuse, exploitation, trafficking, or any activity that endangers children or vulnerable adults.

6. PROTECT PRIVACY

Respect the privacy of everyone you interact with.

Please:

• Keep personal information confidential.

• Share contact details only when appropriate.

• Obtain permission before sharing someone else's information or photographs.

• Use information obtained through the platform only for legitimate caregiving purposes.

Trust depends on respecting each other's privacy.

7. COMMUNICATE PROFESSIONALLY

Clear, respectful communication helps everyone have a positive experience.

We encourage users to:

• Respond courteously.

• Ask questions respectfully.

• Be clear about expectations.

• Address concerns directly and constructively.

• Avoid offensive, threatening, or abusive language.

Professional communication creates stronger relationships and better caregiving experiences.

8. SHARE ACCURATE INFORMATION

Accurate information helps users make informed decisions.

Whether you are creating a caregiver profile, posting a job, or leaving a review, ensure that the information you provide is truthful and based on your genuine experience.

If something changes, update your profile as soon as possible.

9. KEEP THE PLATFORM SECURE

Help protect the CareHarbor360 community by:

• Keeping your password secure.

• Reporting suspicious activity.

• Avoiding scams or fraudulent requests.

• Not attempting to access accounts that do not belong to you.

• Respecting the platform's security measures.

Security is a shared responsibility.

10. HELP US BUILD A BETTER COMMUNITY

Every user plays a role in maintaining a safe and welcoming platform.

If you see behavior that violates these Community Standards, report it. Responsible reporting helps us investigate concerns and protect our users.

We also welcome constructive feedback about how we can improve the platform and community experience.

11. REPORTING CONCERNS

If you believe someone has violated these Community Standards, you can report the issue through the CareHarbor360 platform or by contacting our support team.

When reviewing reports, we strive to:

• treat everyone fairly;

• consider available evidence;

• protect user privacy where appropriate; and

• take action consistent with our policies.

12. ENFORCEMENT

Violations of these Community Standards may result in actions such as:

• educational warnings;

• content removal;

• temporary account restrictions;

• suspension;

• permanent removal from the platform; or

• referral to law enforcement where required by applicable law.

Our goal is to maintain a community that is safe, respectful, and trustworthy for everyone.